Effective Date: September 24th, 2025
GigSeeka (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the GigSeeka mobile application (“App”) and related services.
By using GigSeeka, you agree to the practices described in this policy. If you do not agree, please discontinue using the App.
When you use GigSeeka, we may collect the following types of information:
Account details: name, phone number, email address, profile photo, and password.
Service details: requests you make, service categories chosen, and feedback provided.
Payment information: billing details, payment method (processed via secure third-party gateways).
Device information: IP address, device model, operating system, and app version.
Usage data: app activity, features accessed, and time spent on the platform.
Location data (with your consent): used to connect you with nearby service providers.
Authentication or verification data when you sign in with third-party accounts.
Ratings, reviews, and feedback provided by service providers or other users.
We use your information to:
Provide, operate, and improve our services.
Match you with suitable service providers.
Facilitate secure bookings and payments.
Communicate with you (confirmations, notifications, support).
Personalize your experience and recommend services.
Ensure safety, fraud prevention, and legal compliance.
We may share your information in the following cases:
With service providers: so they can fulfill your service request.
With payment processors: to securely handle transactions.
For legal reasons: if required by law, regulation, or government request.
During business transfers: in the event of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the right to:
Access, update, or delete your personal information.
Withdraw consent for certain data processing (e.g., location tracking).
Request a copy of the information we hold about you.
To exercise these rights, contact us at [insert support email].
GigSeeka is not intended for individuals under the age of 15. We do not knowingly collect data from children. If we learn that a child’s information has been collected, we will delete it promptly.
GigSeeka may link to or integrate with third-party services (e.g., maps, payment gateways). Their use of your data is governed by their own privacy policies. We encourage you to review those policies.
We may update this Privacy Policy from time to time. Changes will be posted within the App with an updated “Effective Date.” Continued use of GigSeeka after changes means you accept the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 contact.gigseeka@snapygeeks.com
📍 Akwa Nord, Douala - Cameroon
